F.A.S.T. Track – Essential Soft Skills


Your FOCUS Determines Your Future!



This course provides you with the skills needed to gain competence in organizational and relational effectiveness in the workplace. For over 25 years, employers have been saying that most people lack the essential soft skills to be effective in the workplace. As a manager and trainer for over 27 years with The Coca-Cola Company, I was using this training for new hires but also with the majority of current employees who never had any type of soft skills training. In this course we take a personalized approach based on your behavioral style and provide you with the tools you will need to increase your effectiveness in the workplace. This course focuses on 6 core competencies in the area of soft skill development. They include communication, collaboration, conflict resolution, confidence, creativity and character.

“These skills have helped me identify where my strengths and weaknesses lie. The soft skill training helped me in increasing my communication skills and collaborating with my team members. In addition, these skills added to my confident level and I found my personality had specific areas of creativity that I shared with my managers. These skills will enable me to create more robust workplace relationships, leading to greater opportunity for advancement and influence. D.M


According to LinkedIn’s “Workplace Learning Report,” soft skills are the No. 1 priority for talent development. Further, a LinkedIn study found that hiring managers indicated their company’s productivity was limited due to a lack of candidates’ soft skills. Findings by the Stanford Research Institute International and the Carnegie Mellon Foundation found that 75% of long-term job success depends upon soft skills mastery and only 25% of technical skills.

“The No. 1 problem with today’s young workforce is the soft skills gap,” “It runs across the entire workforce – among workers with technical skills that are in great demand, every bit as much as workers without technical skills.” Soft skills are key to individuals’ success in the workplace and are a competitive differentiator in the marketplace. “They’re the source of a huge amount of power that is always right there hiding in plain sight – a tremendous reservoir of often untapped value – a secret weapon for any smart organization, team, leader or individual performer,” – Bruce Tulgan

This personalized course is focused on equipping you with the essential soft skills that will produce competence in both organizational and relational effectiveness. Soft Skills are defined as a combination of people skills, social skills, communication skills, character traits, attitudes, career attribute, social intelligence and emotional intelligence quotients among others that enable people to navigate their environment, work well with others, perform well, and achieve their goals.

The Collins English Dictionary defines the term “soft skills” as “desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude.

In this lesson, we will utilize your personal DISC behavioral style and provide you with solutions in the following 6 core soft skill competencies: communication, collaboration, conflict resolution, confidence, creativity and character.

This course will produce the following outcomes:

  • Gained an understanding of the different behavioral styles and the motivations of others to communicate more effectively.
  • Leaned How to Increase Communicate More Effectively With Different Behavioral Styles
  • Discovered How To Collaborate More Efficiently Within a Team Concept
  • Pinpointed Ways to Reduce and Resolve Conflict Between Team Members
  • Identified Your Behavioral Traits Producing Confidence in the Workplace
  • Uncovered Your Qualities of Creativity That Can Be Utilized in the Workplace
  • Recognized How To Protect Your Character

Utilized your interactive PDF that provides you with the specific areas that you captured that you can improve on or make it one of your PO’s (Individual Performance Objectives).

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